We are continually reviewing our procedures in light of COVID-19 and are following the guidelines set out by Public Health England.

Dear Patients

We would like to reassure you that at Equilibrium Clinic, our doctors and dedicated team continue to work on your behalf and will ensure that all your medical needs will be cared for, albeit remotely. The COVID-19 virus impacts all of us and we continue to be there for you.

All doctors’ consultations for the foreseeable future will be conducted over the telephone (review patients only) or video via our Doxy consultation software (new patients only).

Diagnostic home kit testing will be available and can be posted directly to you. For those of you that wish to have your bloods taken venously by a medical professional, The National Fertility Society in Shrewsbury are currently supporting us in taking bloods, booking one patient in at any one time to respect social distancing and avoiding unnecessary contact. During your consultation, the doctor will explain in more detail your choice of method, if and when testing is required.

Please ensure that you continue having your regular consultation/prescription reviews with your doctor. This is important to ensure that you can continue to receive your treatments/medication. Our chosen pharmacies are working very hard to ensure your medication is dispatched within a timely manner. Please also be reassured that medication is not running short at this difficult time.

Please do not hesitate to contact us via email – – and we will deal with your query as promptly as we can.

Our goal is to ensure that you continue to receive the same high level of medical care and attention that you have come to expect from Equilibrium Clinic. We know that these are unprecedented times but we hope this message reassures you that we are working very hard to ensure that all your medical and prescription needs are met.

Please stay safe, we strongly advise that you listen to Public Health England (, adhering to this information and respecting both social distancing or if necessary lockdown, in order to save lives and come through these uncertain times.

We very much look forward to a time when we are able to meet you all again face-to-face and meanwhile continue in our quest to restore your health, well-being and balance.

Kind Regards
Equilibrium Clinic Team

Our Pharmacy: Statement from Customised4U Pharmacy

Updated 23rd March, 11:14hrs.