We are continually reviewing our procedures in light of COVID-19 and are following the guidelines set out by Public Health England.

Dear Patients

We would like to reassure you that we continue to work on your behalf and will ensure that all your medical needs will be cared for, albeit remotely. The COVID-19 virus impacts all of us and we continue to be there for you.

Doctor consultations for the foreseeable future will be conducted over the telephone (review patients only) or video via Doxy consultation software.

Diagnostic home kit testing will be available and can be posted directly to you. For those of you that wish to have your bloods taken venously by a medical professional, arrangements will be made. During your consultation, the doctor will explain in more detail your choice of method, if and when testing is required.

Please ensure that you continue having your regular consultation/prescription reviews. This is important to ensure that you can continue to receive your treatments/medication. Our chosen pharmacies are working very hard to ensure your medication is dispatched within a timely manner. Please also be reassured that medication is not running short at this difficult time.

Please do not hesitate to contact us via email – – and we will deal with your query as promptly as we can.

Our goal is to ensure that you continue to receive the same high level of medical care and attention that you have come to expect from Equilibrium. We know that these are unprecedented times but we hope this message reassures you that we are working very hard to ensure that all your medical and prescription needs are met.

Please stay safe, we strongly advise that you listen to Public Health England (, adhering to this information and respecting both social distancing or if necessary lockdown, in order to save lives and come through these uncertain times.